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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please see our returns policy below for details on returning any item.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service via the below e-mail address / phone number within 72 hours of receiving the product.

sales@poweradaptorsuk.co.uk / 01332 365578
What is your return policy?
 
Unwanted Goods

All of our products come with a 14 day no quibble guarantee. Should you wish to return any unwanted items to us please contact customer service via the below e-mail address, in order to obtain a returns number
Items should be returned in an unused resaleable condition complete with undamaged packaging. Any delivery charge made may not be refundable.
Faulty Goods

In the unlikely event that you receive a product which you believe to be faulty, please contact customer service via the below e-mail address in order to obtain a returns number.
Goods received back to us will be tested for faults. A replacement product or refund will be issued should the item be found to be faulty. Items returned to us as faulty which are subsequently found not to be faulty may be returned to the buyer, with an extra delivery charge applied. All goods returned to ourselves are done so at the buyers cost and responsibility.

All goods come complete with a standard 1 year manufacturers warranty.

returns@poweradaptorsuk.co.uk

When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.